Frequently Asked Questions

Orders & Shipping

Where do you ship?

Sprouht ships worldwide! All of our products are shipped out of the United States.

How much does shipping cost?

US Shipping Addresses

Standard Shipping (orders over USD 60): FREE

Standard Shipping: USD 7.99

Canadian Shipping Addresses

Standard Shipping (orders over USD 85): FREE

Standard Shipping: USD 10.99

* Free standard shipping offer is valid on orders in the USA and Canada placed on https://sprouht.com with a minimum purchase value of USD 60 and USD 85, respectively, after discounts and before taxes or any other associated fees are applied. Offer cannot be applied to past purchases. Additional restrictions may apply.

What are the international shipping rates?

International shipping rates depend on the country you are shipping to. Please check updated rates on our checkout pages prior to purchase.

Do international orders include customs & duties?

All international orders are subject to customs & duty fees collected upon delivery. The duty rate may vary depending on your country of residence.

Contact Information

How can I get in touch with customer service?

Our customer service team is online daily. Reach out to us via chat directly on our website or send us an email at support@sprouht.com. You can also DM us @Sprouht.

Hours of Service

Monday to Friday: 10AM to 4PM Eastern

*Please note that during peak periods, hours are subject to change without prior notice. Our team is not available to chat on Saturdays, Sundays, Christmas Day and New Year's Day.

How can I contact Sprouht for press or marketing opportunities?

Interested in featuring Sprouht in an article or video? Want to pitch us a marketing idea or partnership? Email our team at dennis@sprouht.com.